___________ is a set of international standards for quality management and quality assurance.
A) EPA 2000
B) ISO 14000
C) ISO 9000
D) TQM 2003/2004

Question

Quizplus · Accepted Answer

ISO 9000 is a set of standards developed and published by the International Organization for Standardization (ISO) that provide a framework for organizations to ensure that their products and services consistently meet customer requirements and regulatory standards. ISO 14000, on the other hand, is a set of standards related to environmental management, and EPA 2000 is not a recognized standard. TQM (Total Quality Management) is a management philosophy and approach, not a specific standard.

___________ Is a Set of International Standards for Quality Management