Sarah is a designer for a business that installs underground sprinkler systems for residential and commercial customers.Sarah designs and presents systems to prospective customers.Brothers Tom and Bill share the ownership responsibilities.Tom is in charge of commercial accounts and Bill is in charge of residential accounts.Sometimes Tom and Bill double book Sarah's time,creating frustration and animosity.Since they share supervisory responsibility,there is no clear way to decide whose accounts are most important.This type of situation represents a violation of Fayol's ____________ principle.
A)division of labor
B)clarity of objective
C)priority of assignment
D)unity of command

Question

Quizplus · Accepted Answer

The situation described represents a violation of the unity of command principle, which states that an employee should only receive orders from one supervisor. In this case, Sarah is double-booked by both Tom and Bill, who share supervisory responsibility but have conflicting priorities, causing frustration and animosity. A clear chain of command and prioritization of tasks would help to avoid this violation.

Sarah Is a Designer for a Business That Installs Underground