Two years ago,Travis started his own restaurant supply company,serving the greater Chicago are A.Until recently,he has never concerned himself with establishing a formal control system.Now,with a recession looming,he is experiencing cost conscious restaurant owners.He has decided that a formal control system is needed.The first step Travis should take is:

Question

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The first step in establishing a formal control system should be to devise a set of clear performance standards. This will help Travis to measure and monitor the performance level of his employees and ensure that they are meeting the expectations of the business. With clear performance standards in place, Travis can then implement other control measures such as an organization chart and accident report forms. However, financial goals should also be set at some point, but it is not the first priority in this situation.

Two Years Ago,Travis Started His Own Restaurant Supply Company,serving the Greater