Nour operated a successful massage and health spa in a lucrative resort location.She handled all reservations herself and if a customer called to make an appointment when she wasn't in the spa,she asked her employees to leave her a note.The notes sometimes went missing,resulting in angry customers.Which startup failure type is most likely represented in this scenario?

Question

Quizplus · Accepted Answer

The scenario represents process inadequacy as the failure type since the spa's reservation system is not effective and reliable due to the flawed process of leaving notes that sometimes go missing.

Nour Operated a Successful Massage and Health Spa in a Lucrative