In creating their CVPs,both IKEA and FedEx first focused on the jobs that customers needed done before coming up with the solution.

Question

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Both IKEA and FedEx are known for their customer-centric approach and in creating their respective CVPs, they first identified the jobs that their customers needed done and then developed solutions accordingly. This approach helps in designing products and services that truly solve customers' problems and meet their needs.

In Creating Their CVPs,both IKEA and FedEx First Focused on the Jobs