Janelle notices that a consumer rubs a piece of candle over the outer edge of a can before replacing the lid.She asks the customer to explain why he does that.The answer to the question will provide Janelle with which of the following?
A)new knowledge of consumer application
B)viability of a product
C)insight into consumer behavior
D)expanded experience

Question

Quizplus · Accepted Answer

The question asked by Janelle is related to consumer behavior, as she is trying to understand why the customer is performing a specific action before using the product. This will provide her with insights into the preferences and habits of the consumer, which can help in improving the product or its packaging.

Janelle Notices That a Consumer Rubs a Piece of Candle