In relation to issues management and crisis communications,what is a positive aspect of social media?

Question

Quizplus · Accepted Answer

Social media can serve as an early warning system for potential crises. By monitoring social media conversations, companies can detect issues before they escalate and respond quickly to address them. This can help prevent a crisis from developing or limit the impact of one that has already occurred. The other choices are incorrect because companies cannot control all information on social media, there are numerous social media platforms to manage, and it is not feasible to verify all social media posts or block all negative comments.

In Relation to Issues Management and Crisis Communications,what Is a Positive