Selena does data entry for a mobile phone company. Her job is to enter the data exactly as they appear in the field reports that are given to her daily. Which of the following best describes Selena's job?
A) low specialization, low empowerment
B) low specialization, high empowerment
C) high specialization, low empowerment
D) high specialization, low efficiency

Question

Quizplus · Accepted Answer

Selena's job is highly specialized as she is only responsible for data entry and has a specific set of tasks to perform. However, she has low empowerment as she does not have the authority to make decisions or take actions beyond her specific job duties.

Selena Does Data Entry for a Mobile Phone Company