Drake works on a cross-functional team in a matrix organization. He is a member of the finance department, and his boss is the VP of Finance, but Drake's team is run by a project manager. What is the downside to this matrix structure?
A) managers may feel isolated and lack resources
B) there is increased flexibility and collaboration
C) lines of communication may be blurred and conflicts are harder to solve
D) the staff managers have no authority over line employees

Question

Quizplus · Accepted Answer

In a matrix structure, there can be confusion about lines of communication and decision-making authority, which can lead to conflicts that are harder to solve. This can be a downside to the structure, despite its potential benefits in terms of increased collaboration and flexibility. Option A is not necessarily true for all managers in a matrix organization, as some may have access to more resources and support than others. Option D is not relevant to the situation described in the question, as the focus is on the relationship between different types of managers rather than managers and employees.

Drake Works on a Cross-Functional Team in a Matrix Organization