A manager sits down with his team and says, "Our reject rate has increased by 50% since last month. We're not sure why yet." This manager is in which stage of the decision-making process?
A) identifying the problem
B) selecting a solution
C) implementing the problem
D) generating alternatives

Question

Quizplus · Accepted Answer

The manager is stating that there is a problem with the reject rate increasing, but is unsure of the cause. This indicates that the manager is still in the first stage of the decision-making process, which is identifying the problem.

A Manager Sits Down with His Team and Says, "Our