Which of the following is a formally established course of action for resolving employee complaints against management?
A) grievance procedure
B) ratification
C) boycott
D) mediation

Question

Quizplus · Accepted Answer

A grievance procedure is a formally established course of action for resolving employee complaints against management. It involves a step-by-step process that provides a fair and unbiased way of resolving disputes between employees and employers. Ratification is the process of formally approving or validating something, but it does not specifically pertain to resolving employee complaints. A boycott is a form of protest in which individuals or groups refuse to engage in commercial or social activities with a company or organization, which is not a formal course of action for resolving complaints. Mediation is a process in which a neutral third party helps disputing parties reach a mutually acceptable resolution, which can be used as a part of a grievance procedure but is not the only established course of action.

Which of the Following Is a Formally Established Course of Action