What should team members do in the describe phase for resolving conflicts?
A) Ask, "What is happening?"
B) Use vague descriptions
C) Pay attention to the response
D) Describe the situation in specific emotional terms

Question

Quizplus · Accepted Answer

A) Incorrect. Ask, "What is not happening that should be?"
B) Incorrect. Avoid vague descriptions.
C) Correct. Pay attention to the response.
D) Incorrect. Describe the situation in specific behavioral terms.

What Should Team Members Do in the Describe Phase for Resolving