Raven experienced frustration with her new job at Watchful Eyes Security Systems-that is, until she befriended an assistant, Alyssa, who works in another department. Over lunch in the break room, Alyssa shared with Raven the way things really work at Watchful Eyes. Raven quickly learned that
A) what she learned in her business classes didn't really help her in the real world.
B) an unofficial informal organization exists that she can utilize to help her do her job.
C) organizational culture can be negative.
D) not all businesses have a formal organization.

Question

Quizplus · Accepted Answer

All organizations have two organizational systems. One is the formal organization that details each person's responsibility, authority, and position. The informal organization is the human relationship side of the organization. The informal organization will identify for Raven the unofficial power brokers. These are the influential individuals who can help her get things done.

Raven Experienced Frustration with Her New Job at Watchful Eyes