When comparing small businesses to their larger competitors, it is clear that

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Small firms often have the advantage of being able to offer more personalized customer service than big firms, which can help them compete in their market. While bigger may sometimes be better in terms of resources and economies of scale, small firms can often compete successfully by leveraging their agility, flexibility, and personalized approach. However, this doesn't mean that small firms always outperform larger ones, or that they are always slower to respond to opportunities - these factors depend on a range of different factors and can vary from case to case.

When Comparing Small Businesses to Their Larger Competitors, It Is