A quality circle holds a brainstorming session and attempts to identify the factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings?
A) Ishikawa diagram
B) Pareto chart
C) process chart
D) control charts
E) activity chart

Question

Quizplus · Accepted Answer

An Ishikawa diagram, also known as a fishbone diagram or cause-and-effect diagram, is a tool used to identify the potential causes of a problem or issue. It is used to organize the findings of a brainstorming session by categorizing them into different branches of a fishbone diagram, which represents different categories of potential causes of the problem. This helps to identify the root cause of the problem, which can then be addressed and resolved.

A Quality Circle Holds a Brainstorming Session and Attempts to Identify