Which is not true regarding differences between goods and services?
A) Services are generally produced and consumed simultaneously; tangible goods are not.
B) Services tend to be more knowledge-based than goods.
C) Services tend to have a more inconsistent product definition than goods.
D) Goods tend to have higher customer interaction than services.
E) None of the above are true.

Question

Quizplus · Accepted Answer

The statement "Goods tend to have higher customer interaction than services" is not true. In fact, services tend to have higher customer interaction than goods as services are usually produced and consumed simultaneously and involve a greater level of customer participation in the process.

Which Is Not True Regarding Differences Between Goods and Services