When faced with the complexity and cost of value-added customer-focused dimensions, the textbook suggests that you:
A)Create new formal structures.
B)Simplify.
C) Find temporary solutions.
D) None of the above.

Question

When faced with the complexity and cost of value-added customer-focused dimensions, the textbook suggests that you:
A)​Create new formal structures.
B)​Simplify.
C) ​Find temporary solutions.
D) ​None of the above.

Quizplus · Accepted Answer

Simplifying is often the best approach when faced with complexity and cost. Creating new formal structures may increase complexity and cost even further, and temporary solutions are not sustainable in the long run. Simplification can help to streamline processes and reduce costs, while still providing value to customers.

When Faced with the Complexity and Cost of Value-Added Customer-Focused