At an annual employee health fair, the nurse educator is presenting information to staff regarding negative emotions that may occur when caring for patients who are anxious, angry, and aggressive. Which staff member statement indicates that the teaching has been effective?

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4. The nurse may develop intense negative emotions when caring for patients who are anxious, angry, and aggressive. It is vital that the nurse use self-reflection in order to promote the nurse's own health and well-being. Intense negative emotions interfere with the nurse's ability to perform an objective assessment, and interfere with the nurse's judgment. Self-awareness does not prevent negative emotions, but is a technique used to manage these emotions. Self-awareness allows the nurse to express empathy, not sympathy for the patient. Intense negative emotions interfere with the nurse's ability to plan appropriate intervention.

At an Annual Employee Health Fair, the Nurse Educator Is