A nurse is asked to consult with the local domestic violence shelter where the shelter employees state that individuals from a particular culture do not use the services offered. An employee states, "I bet that these women are being abused because of the violent nature of that culture." What recommendation will the nurse suggest?

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4. Agencies that acknowledge, accept, and work with cultural differences may be viewed as "culturally competent," whereas those agencies that ignore culture when delivering services are viewed as "culturally blind." There may be an increased risk of conflict in health care services when providers lack cultural sensitivity. Strategies to increase advertising and add a culturally competent phone message should be targeted at the specific cultural group as a part of a larger strategy.

A Nurse Is Asked to Consult with the Local Domestic