A nurse is providing services at a shelter established for tornado survivors. The nurse is wondering what she is accomplishing just by listening to the disaster victims. Why is it important for the nurse to use active listening when caring for these patients?

Question

Quizplus · Accepted Answer

1. The nurse's presence and willingness to listen to patient stories can give meaning to the experience of suffering and assist the patient through suffering. While active listening is a therapeutic communication technique, it is not considered therapy. The nurse's use of active listening does not assist patients on focusing on the present issue or to recall events.

A Nurse Is Providing Services at a Shelter Established for Tornado