Carole walked into a Moroccan restaurant and was surprised that she did not see any utensils (i.e., fork, knife, & spoon). Her surprise stems from the fact that she has never eaten without utensils before. This is an example of a(n) __________.
A)icon
B)echo
C)schema
D)chunk

Question

Quizplus · Accepted Answer

Carole's surprise can be explained by her pre-existing schema or mental framework for how dining experiences typically occur, which includes the use of utensils. The absence of this familiar element goes against what she expected and creates a sense of surprise.

Carole Walked into a Moroccan Restaurant and Was Surprised That