The tendency of workers in a bureaucracy to become so specialized that they develop blind spots and fail to notice obvious problems is known as
A)goal displacement.
B)oligarchy.
C)manifest destiny.
D)trained incapacity.

Question

Quizplus · Accepted Answer

Trained incapacity refers to the phenomenon where workers become so specialized in their tasks that they become unable to see beyond their own duties and lose the ability to adapt or innovate when necessary. This can lead to blind spots and a failure to notice obvious problems or opportunities for improvement.

The Tendency of Workers in a Bureaucracy to Become So