Zara is a salesperson at a large retail store.A customer looking for cosmetics seeks Zara's assistance.Zara provides extensive information about all the cosmetics available in the store and expects the customer to choose the appropriate product.The customer gets confused about what to purchase.Hence,Zara is using the _____ approach to filter communication.

Question

Quizplus · Accepted Answer

Zara is using the "Spray and pray" approach by providing extensive information all at once, expecting the customer to sift through the details and make a decision, which can lead to confusion due to information overload.

Zara Is a Salesperson at a Large Retail Store