With Regard to Developing Alternative Responses,which of the Following Is

With regard to developing alternative responses,which of the following is true of scripts?

A) They are usually nonprogrammed alternatives based on inputs from a single stakeholder.
B) They are inherent and cannot be taught to be applied in an individual's personal and professional lives.
C) Human resource policies are scripts that are less likely to change over a period of time.
D) They should be reviewed occasionally to ensure they have not become dysfunctional.