Which of the following suggestions can help you apologize to a group when an apology is appropriate?
A)Identify member responsibility for problems with "you" statements.
B)Clearly identify who is to blame for the problem.
C)Disregard how others might feel as the result of your actions.
D)Follow through on any promises to correct the situation.
E)Plead for forgiveness because you have apologized.

Question

Quizplus · Accepted Answer

Following through on any promises to correct the situation can demonstrate genuine remorse and a commitment to making amends. It can also help regain trust from the group.

Answer: A
 Identifying member responsibility for problems with "you" statements can come across as blaming the group and may not be well-received. It is better to take ownership of one's own actions and offer a sincere apology.

Answer: B
 Clearly identifying who is to blame for the problem can also come across as blaming and may not be well-received. It is better to take ownership of one's actions and offer a sincere apology.

Answer: C
 Disregarding how others might feel as the result of your actions shows a lack of empathy and may not be well-received. It is important to acknowledge the impact one's actions may have had on the group.

Answer: E
 Pleading for forgiveness because you have apologized may come across as insincere and may not be well-received. It is better to offer a sincere apology and demonstrate a commitment to making amends.

Which of the Following Suggestions Can Help You Apologize to a Group