All of the following strategies can help you develop and express an effective apology EXCEPT
A)take responsibility for your actions with "I" statements.
B)clearly identify the behavior that was wrong.
C)explain why your actions are justified.
D)acknowledge how others might feel.
E)express regret.

Question

Quizplus · Accepted Answer

Explaining why your actions are justified does not convey a sincere apology and can come across as defensive. The other strategies (A, B, D, and E) are all effective in developing and expressing an apology.

All of the Following Strategies Can Help You Develop and Express