Which step in the A-E-I-O-U Conflict Resolution Model is expressed in the following statement: "Like most of you,I'm frustrated with the process."
A)Assume that the other person means well.
B)Express your feelings.
C)Identify what you would like to happen.
D)Outcomes you expect are made clear.
E)Understanding on a mutual basis is achieved.

Question

Quizplus · Accepted Answer

In the A-E-I-O-U Conflict Resolution Model, expressing your feelings is the key step in acknowledging your emotions and allowing the other person to see your perspective. This is exactly what is happening in the given statement, where the speaker is acknowledging their frustration with the process. Therefore, the best choice is Option B.

Which Step in the A-E-I-O-U Conflict Resolution Model Is Expressed