The dimension of quality related to the lifespan of a product before replacement is known as durability.
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Q31: Service quality is more directly related to
Q32: Two team approaches to quality improvement are
Q33: The degree to which a product meets
Q34: Which of the following is not a
Q35: Statistical process control monitors and controls quality
Q37: The cost of measuring,testing,and analyzing are collectively
Q38: The courtesy and competence of the repair
Q39: Customer complaint costs are an example of
Q40: Today,total quality management has been displaced by
Q41: W.Edwards Deming's overall philosophy for achieving quality
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