The consumer makes the final judgment regarding quality.
Correct Answer:
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Q3: Six Sigma is a recognized quality program
Q6: The degree to which quality characteristics are
Q7: Six Sigma quality is a statistical measure
Q8: The fundamental objective of Six Sigma is
Q12: From the producer's perspective,quality is determined by
Q17: Before Six Sigma quality levels in the
Q31: Service quality is more directly related to
Q33: The degree to which a product meets
Q36: The dimension of quality related to the
Q38: The courtesy and competence of the repair
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