Deming advocated the elimination of both common cause and special cause variation as a way to improve a process.
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Q5: The Deming Wheel is also known as
Q7: Deming emphasized the use of statistical quality
Q30: Total quality management represents a set of
Q34: Which of the following is not a
Q35: Statistical process control monitors and controls quality
Q37: Deming believed that only employees are responsible
Q38: Employees' role in quality management is becoming
Q39: Customer complaint costs are an example of
Q39: ISO 9000 certification is a major consideration
Q40: Today,total quality management has been displaced by
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