There are five major categories of metrics that need to be used to measure the performance of Process D1: reliability,____,flexibility,cost,and assets.
A) ROA
B) responsiveness
C) supply chains
D) cash to cash cycle

Question

Quizplus · Accepted Answer

The missing category of metrics is responsiveness, which refers to how quickly and effectively the process can respond to changes in customer demands or market conditions. ROA (return on assets) and cash to cash cycle are specific metrics that could be used within the other categories, and supply chains is not a category of metrics, but rather a broader concept that encompasses multiple processes and functions within a company.

There Are Five Major Categories of Metrics That Need to Be