Qualitative factors that should be assessed when making an insourcing/outsourcing decision include all of the following EXCEPT:
A)Compatibility of the supplier's organizational culture and values with your company
B)The importance assigned to the supplier's location
C)The skills and knowledge of the supplier's management team
D)The costs incurred at the start of the contract

Question

Quizplus · Accepted Answer

All of the factors listed (A, B, and C) are important qualitative factors to consider when making an insourcing/outsourcing decision. The only choice that is not a relevant factor is D, as the costs incurred at the start of the contract would be considered a quantitative factor, since it can be measured in dollars and cents.

Qualitative Factors That Should Be Assessed When Making an Insourcing/outsourcing