The "house of quality" is best described as:
A)An approach in which customers use product prototypes and provide feedback to developers.
B)A template that guides the translation of product features into technical product specifications.
C)Research efforts that gather detailed data describing customers' wishes,needs,likes,and dislikes regarding specific product features and functionalities.
D)A template that guides identification and translation of customer requirements into product specifications.

Question

Quizplus · Accepted Answer

The "house of quality" is a structured method that guides the process of identifying customer requirements and translating them into actionable product specifications. It is a template consisting of a matrix that maps customer requirements against technical specifications. This helps to ensure that the final product meets the needs and wants of the customer, while also being technically feasible to produce.

The "House of Quality" Is Best Described As