In which step of the sales process would the salesperson call to ensure customer satisfaction and repeat business?
A) approach
B) presentation
C) handle objections
D) close the sale
E) follow-up

Question

Quizplus · Accepted Answer

Following up with the customer after the sale is a crucial step in ensuring their satisfaction and encouraging repeat business. This step shows that the salesperson cares about the customer and their experience with the product, and gives the customer an opportunity to give feedback and address any issues or concerns they may have.

In Which Step of the Sales Process Would the Salesperson