Which of the following statements about department stores is true?
A) Department stores are more successful in America today than they have ever been.
B) Department stores typically offer shallow and narrow assortments.
C) Department stores are more popular in America than they are abroad.
D) Department stores are typically self-service.
E) Department stores were a dominant American retailer in the first half of the twentieth century.

Question

Quizplus · Accepted Answer

Department stores were a dominant American retailer in the first half of the twentieth century. While they have faced challenges in recent years due to competition from online retailers and specialty stores, they were once the primary retail destination for many Americans. Choice A is incorrect because department stores have actually faced declining sales and store closures in recent years. Choice B is incorrect because department stores typically offer broad and deep assortments. Choice C is incorrect because department stores have also been popular abroad, although they may have faced different market conditions in different regions. Choice D is incorrect because department stores often offer high levels of customer service, including personal shopping and assistance from store associates.

Which of the Following Statements About Department Stores Is True