One of the four beliefs of the ________ is that co-workers who receive my work are my customers.
A) brand equity process
B) internal customer mind set
C) Six Sigma method
D) ISO 9000 guidelines
E) ISO 14000 guidelines

Question

Quizplus · Accepted Answer

The belief that co-workers who receive my work are my customers is a tenet of the internal customer mindset. The brand equity process is focused on building and maintaining the value of a brand, while Six Sigma is a data-driven quality improvement methodology. ISO 9000 and ISO 14000 are sets of international standards for quality management and environmental management, respectively.

One of the Four Beliefs of the ________ Is That