Organizational culture is the:
A) norms and value systems that are shared among the employees of an organization.
B) means through which a company assigns employees to specific tasks and roles and specifies how these tasks and roles are to be linked together to increase efficiency, quality, innovation, and responsiveness to customers.
C) process of deciding how a company should create, use, and combine organizational structure, control systems, and culture to pursue a business model successfully.
D) clear and unambiguous chain of command that defines each manager's relative authority from the CEO down through top, to middle, to first-line managers.
E) principle that a company should design its hierarchy with the fewest levels of authority necessary to use organizational resources effectively.

Question

Quizplus · Accepted Answer

Organizational culture refers to the shared values, beliefs, behaviors, attitudes, and norms that define the way things are done in an organization. This culture shapes the identity and personality of the organization and affects how employees interact with each other, customers, and the external environment. The other choices describe other aspects of organizational design and management, such as organizational structure, control systems, business models, and hierarchy, but do not capture the essence of organizational culture.

Organizational Culture Is The