Brand loyalty can be created by:
A) minimal advertising.
B) not using patents to protect products.
C) cutting the costs for research and development.
D) emphasizing high-quality products.
E) minimizing after-sales service.

Question

Quizplus · Accepted Answer

Emphasizing high-quality products helps to build trust with customers and can result in brand loyalty. Customers are more likely to continue purchasing from a brand that consistently delivers high-quality products. Minimal advertising, not using patents to protect products, cutting costs for research and development, and minimizing after-sales service are unlikely to create brand loyalty, and may even have the opposite effect.

Brand Loyalty Can Be Created By