Karen, a manager at Libra Inc., had noticed that her subordinates were experiencing a lot of stress. After conducting a meeting with her subordinates, Karen realized that they were extremely overworked and intimidated by close deadlines. Determined to reduce their stress, she introduced a new process that eliminated time-consuming activities and gave them more flexibility for work timelines. This action taken by Karen demonstrates which of the following aspects of emotional intelligence?

Question

Quizplus · Accepted Answer

Karen's action demonstrates empathy, as she recognized and responded to her subordinates' feelings and stress by making changes to reduce their workload and deadline pressures.

Karen, a Manager at Libra Inc