Rebecca, a manager, was very annoyed after noticing several negligent errors in a critical report. However, while talking to the subordinate who created the report, Rebecca was calm and composed; she did not act impulsively and lose her temper. Which of the following aspects of emotional intelligence is illustrated in this scenario?
A) Self-awareness
B) Self-regulation
C) Motivation
D) Empathy
E) Social skills

Question

Quizplus · Accepted Answer

The scenario illustrates self-regulation, which is the ability to control and manage one's emotions, thoughts, and behaviors in a positive way. Despite feeling annoyed, Rebecca did not act impulsively and lose her temper. Instead, she remained calm and composed while communicating with her subordinate. This behavior demonstrates self-regulation.

Rebecca, a Manager, Was Very Annoyed After Noticing Several Negligent