While the philosophy of Six Sigma means different things to different people and is practiced differently in different companies,according to the textbook,two of the more important and agreed-upon elements of Six Sigma are:
A) Minimizing inventories and increasing material flow
B) Focusing on the customer and workforce involvement
C) Rewarding employees and keeping defect rates below 2%
D) Minimizing inventories and keeping defect rates below 1%

Question

Quizplus · Accepted Answer

The textbook identifies focusing on the customer and workforce involvement as two of the more important and agreed-upon elements of Six Sigma. While minimizing inventories and keeping defect rates low are also important aspects of Six Sigma, they are not given the same level of emphasis as customer focus and employee involvement. Additionally, the specific percentages given in choices C and D are not universally accepted as requirements for Six Sigma success.

While the Philosophy of Six Sigma Means Different Things to Different