The employee complaint process that is most similar to a grievance procedure under a union contract is the

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The step-review system is most similar to a grievance procedure under a union contract because it involves a series of steps and levels of review, often culminating in arbitration. This system allows employees to file formal complaints and have them heard by higher levels of management, similar to the process described in a union grievance procedure. The other options listed do not typically involve a structured process for addressing employee complaints.

The Employee Complaint Process That Is Most Similar to a Grievance