The chief nurse officer (CNO) has received numerous complaints by staff regarding their manager. The staff describes behaviors such as not granting requested days off, favoring other staff members, and allowing lateral violence in the department. Which statement by the CNO to the manager would specifically describe a lack of civility?

Question

Quizplus · Accepted Answer

1. Lack of civility is rude, disrespectful, and impolite behavior.
2. This behavior is unprofessional, but this term is not the most specific one provided.
3. This behavior is unacceptable, but this term is not the most specific one provided.
4. This behavior likely does warrant a written warning, but this is not the statement that most specifically describes the behavior.

The Chief Nurse Officer (CNO) Has Received Numerous Complaints by Staff