A manager is preparing to write a critical incident regarding a nurse who has voluntary absences for several scheduled shifts. What information should the manager determine first?

Question

Quizplus · Accepted Answer

1. The number of hours missed per pay period is interesting information, but is not the most critical statistic for this critical incident.
2. The number of absences and the time periods of the absences are critical pieces of information for the critical incident documentation.
3. It is already clear that these absences were excessive and voluntary, so a critical incident form will be completed. The reason why the absences occurred is of secondary importance.
4. It is important to determine if the nurse followed policy when notifying the institution about the absences, but this is not the most critical information.

A Manager Is Preparing to Write a Critical Incident Regarding