An employee has called in to report being unable to come to work due to car trouble. This is the third time this has happened in the last 2 weeks. The manager should question which variable in this employee's attendance?

Question

Quizplus · Accepted Answer

1. Ability to attend is generally linked to such obstacles as car trouble, but since this has happened frequently the manager should look to another issue.
2. Since this car trouble is frequent, the manager must look to the employee's motivation to attend. Why has the employee not arranged better or different transportation?
3. Need to attend can be linked to motivation, but motivation is a better descriptor in this situation. The employee might need to attend for the salary, but is not motivated to do so.
4. Supervision has little to do with this scenario.

An Employee Has Called in to Report Being Unable to Come