The nurse manager has established a program that recognizes a different staff member each month for contributions to client care. As a result, overall staff productivity and the number of client compliments have increased. This is an example of which concept of organizational theory?

Question

Quizplus · Accepted Answer

1. Span of control is the number of individuals a manager can effectively supervise.
2. Line authority is a linear hierarchy through which activity is directed.
3. The Hawthorne effect is the tendency of people to perform as expected because of special attention.
4. Adhocracy is a fluid structure in which management, staff, and experts work together on teams.

The Nurse Manager Has Established a Program That Recognizes a Different