A nurse manager gives a staff nurse an exceptional appraisal. The other nurses learn of the appraisal and are upset because this nurse has had numerous complaints from peers regarding laziness. The manager informs a colleague that the nurse obtained an exceptional appraisal because the nurse "will always work for me when I need extra help to come in." This is an example of which problem in evaluating?

Question

Quizplus · Accepted Answer

1. Recency error indicates the manager is evaluating the nurse based on recent events.
2. Leniency error indicates the manager is allowing tolerance, which may not provide an accurate account of the nurse's performance. In this case, the manager is lenient with the nurse who is always eager to work extra if needed.
3. Ambiguity is related to the rating scale itself not being specific enough.
4. Halo error occurs when the manager evaluates an employee based on overall impression and is not specific to different functions of the nurse's performance.

A Nurse Manager Gives a Staff Nurse an Exceptional Appraisal