The manager senses that a nurse is very anxious at the beginning of the performance interview. How should the manager proceed?

Question

Quizplus · Accepted Answer

1. The manager should calmly start the interview, ignoring the nurse's tension, which will likely pass as the interview continues.
2. Drawing attention to the nurse's feelings in this manner would not serve to ease the tension.
3. The manager should not draw attention to the fact that the nurse is tense.
4. The fact that the interview is going to happen will not be changed by social chitchat and the nurse will still be nervous.

The Manager Senses That a Nurse Is Very Anxious at the Beginning