A nurse manager has identified that a major time waster is the amount of time spent on the telephone each day. Which strategy would help reduce this time?

Question

Quizplus · Accepted Answer

1. Answering the phone this way encourages socializing and small talk.
2. There are situations in which issues must be dealt with immediately and face-to-face.
3. Troublesome issues should be addressed face-to-face.
4. The nurse manager should set time aside to handle routine phone calls and to return calls.

A Nurse Manager Has Identified That a Major Time Waster