________ on how well the organization is meeting intended goals may come from outside, in the form of complaints or suggestions from customers, vendors, or suppliers, as well as lost or unexpectedly low sales.
A) Research
B) Feedback
C) Usage data
D) None of the above.

Question

Quizplus · Accepted Answer

Feedback refers to information obtained from external sources, such as customers, vendors, or suppliers, regarding how well the organization is meeting its intended goals. This information may come in the form of complaints, suggestions, or lost sales, and can be valuable in identifying areas for improvement. Research and usage data may also provide insights into organizational effectiveness, but specifically collecting feedback from external sources is important for understanding customer perception and impact on sales.

________ on How Well the Organization Is Meeting Intended Goals